This Privacy Policy outlines how DEEPA’S DESIGNS collects, uses, discloses, and protects the personal information of users of DEEPA’S DESIGNS.
1. Information We Collect
a. Personal Information: We may collect personal information, such as name, address, email address, and phone number, when you register an account, place an order, or subscribe to our newsletter.
b. Payment Information: When you make a purchase, we collect payment information, including credit card details and billing address. Please note that payment transactions are securely processed through [Payment Gateway Provider], and we do not store your payment information.
c. Usage Information: We may collect information about your interactions with our website, including pages visited, products viewed, and actions taken.
2. How We Use Your Information
a. Order Fulfillment: We use your personal information to process and fulfill orders, communicate order status, and provide customer support.
b. Marketing: With your consent, we may send promotional emails about new products, special offers, or other information that we think you may find interesting.
c. Website Improvement:We use aggregated and anonymized data to analyze website usage patterns and improve our services.
3. Information Sharing
a. Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering products.
b. Legal Compliance: We may disclose your information as required by law or in response to legal requests.
4. Cookies and Similar Technologies
a. We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.
5. Your Choices
a. You can manage your communication preferences by opting out of promotional emails or adjusting your account settings.
6. Data Security
a. We implement industry-standard security measures to protect your personal information; however, no method of transmission over the internet is completely secure.
7. Third-Party Links
a. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
8. Children’s Privacy
a. Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to Privacy Policy
a. We reserve the right to update this Privacy Policy. Any changes will be posted on this page, and the revised date will be indicated.
10. Contact Information
If you have any questions or concerns about our Privacy Policy, please contact us at:
DEEPA’S DESIGNS
No.2, 9th Main Road, Sasirekkama Nagar, Kannadasan Nagar, Kodungaiyur, Chennai 600 118.
deepasdesigns@gmail.com
+91 86104 56961
This Privacy Policy is effective as of 25.10.2024.
Return policy
1. Eligibility for Returns
a. To be eligible for a return, the product must be unused, in the same condition as received, and in its original packaging.
2. Return Initiation
a. Customers must initiate the return process within 7 days of receiving the product.
b. To initiate a return, customers should contact our customer support team at deepasdesigns@gmail.com. Mobile No. +91 86104 56961.
3. Return Process
a. Once the return is approved, customers will receive instructions on how to return the product.
b. Customers are responsible for the cost of return shipping, unless the return is due to an error on our part.
4. Refund or Replacement
a. Upon receiving the returned product, we will inspect it and notify the customer of the status of the return.
b. If the return is approved, customers may choose between a refund or a replacement product.
5. Refund Processing
a. Refunds will be processed within 7 business days after the return is approved.
b. Refunds will be issued to the original payment method used for the purchase.
6. Non-Returnable Items
Certain items are non-returnable, including gift cards.
7. Damaged or Defective Products
a. If a product is received damaged or defective, customers must contact us within 3 days of receiving the item.
b. We may request photos or other documentation to assess the damage or defect.
8. Cancellations
a. Order cancellations are accepted within 24 hours of order placement.
b. Once an order has been processed and shipped, it cannot be canceled.
9. Exchange Policy
a. We do not currently offer exchanges. Customers can return the original item and place a new order for the desired product.
10. Contact Information
If you have any questions or concerns about our Return Policy, please contact us at:
DEEPA’S DESIGNS
No.2, 9th Main Road, Sasirekkama Nagar, Kannadasan Nagar, Kodungaiyur, Chennai 600 118.
